Shipping Policy
Shipping Policy
All orders will receive a tracking number via email once the order has been processed and shipped.
Important Information
- Some orders may experience delays due to the delivery company's transit time.
- Cancellations: Accepted only within 2 hours after placing the order.
Processing & Shipping Times
- Once your order is placed, please allow 1-3 days for processing due to the high demand for our products.
- After processing, delivery typically takes 5-10 business days for domestic and international standard shipping.
Dogharnessuk's Commitment
At Dogharnessuk, our #1 priority is customer satisfaction. Due to high demand and a large daily order volume, our current average shipping times may vary.
Additional Notes
- We do not ship to PO Box addresses.
- Delivery periods provided are indicative only and may vary.
- Estimated shipping times do not include potential customs delays.
- Local holidays in the destination country may affect delivery schedules.
- Dogharnessuk cannot be held responsible for missing the estimated delivery periods.
- For product returns, delivery fees are the responsibility of the buyer.
Delayed Orders
If your order has not arrived within the estimated delivery times, please contact our support team at support@dogharnessuk.com.
Exclusions
This policy excludes:
- Errors made by customers when providing shipping details for their order(s).
- Missed parcel deliveries due to the recipient's unavailability.